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Help Center

FAQ

Quick answers about orders, delivery, returns, and shopping with UrbanFume.

How long does shipping take?

Most orders ship within 2–4 business days. Metro deliveries usually arrive within 3–5 business days after dispatch.

Can I return a fragrance?

Unopened products can be returned within 7 days of delivery. See our Shipping & Returns page for full details.

Which payment methods do you accept?

We accept cards, UPI, net banking, and wallets via Razorpay at checkout.

Are your perfumes authentic?

Yes. Every UrbanFume fragrance is sourced and fulfilled through verified supply partners with quality checks at dispatch.

How do I track my order?

Use the Order Tracking page with your order number and email or phone to see live delivery updates.

Do you offer gift wrapping?

Selected gift sets and bundles ship in premium packaging. Look for gift-ready badges on product pages.

  • Fast & Secure Delivery

    Swift delivery. Safe packaging.

  • Pan India Delivery

    Delivering luxury to every corner of India.

  • 100% Authentic

    Original fragrances. Premium quality.

  • Secure Payments

    Encrypted & trusted checkout.

  • Exclusive Benefits

    Member-only offers & early access.